palmtrees water ocean see nemberala beach anugerah hotel indonesia rote island

Terms and conditions

Payment Policy

You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. A deposit of 25% of the total booking amount is required in advance; by Booking you are authorizing the debiting of the card provided.

The remaining balance is due at check-in and payable by cash or credit card.

Cancellation Policy

Cancellation up to 30 days before arrival, will be charged 25% of the total booking amount, this is non refundable.

Up to 15 days before arrival, will be charged 50% of the total booking amount.

Up to 48 hours of arrival 75% will be charged.

For no show and cancellation 48 hours and after 100% of the total booking amount will be charged from your credit card.



We will not be liable to pay any compensation if we are forced to cancel or change any aspect of the booking due to circumstances beyond our control which we or our suppliers could not have reasonably foreseen or forestalled. Such circumstances include, but are not restricted to war or threat of war, terrorist activity, riots or civil strife, industrial disputes, natural or nuclear disasters, fire, bad weather, closure of airports, ports or stations, cancellation or changes in schedules by air, land or sea carriers.


All prices are subjected to 10% Government tax.

We strongly recommend Travel Insurance to protect your booking for any delay, or postponement.

These Terms and Conditions of Use and any disputes arising out of or in connection with its subject matter are governed by and construed in accordance with the laws of Indonesia.

Anugerah Surf And Dive Resort.
CV. Anugerah 3.1